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Deposit Policy

 A £50 (single cat) or £100 (two or more cats) non-refundable &

non-transferrable deposit is required at the time of booking.  

 

No booking is confirmed nor a run allocated until this deposit is received.


Should you need to cancel or change your booking, as stated above, the deposit will be forfeited. 

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For our very busy periods we will now also require the full payment at the time of booking. Please see the T&C's for more information.

Conditions

Our Prices

Single Room
(1 Cat) - £18.50 per day

Required Deposit £50

Double Room

(2 Cats Sharing) - £35.00 per day

Required Deposit £100

Family Room 

(3 Cats Sharing) - £45.00 per day

Required Deposit £100

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We have a minimum
charge of 3 days.

 

There is a charge for administering any medication.

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High season 2024 prices apply to

 Easter and Christmas Breaks    increasing to: 

£19.50 for a single room,

£37 for a double room,

£48 for a triple room. 

With a minimum
charge of 7 days.

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We trust that you will appreciate the strict rules outlined below, which are enforced to safeguard the health of all cats boarded (for more information please see full T&C's).

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  • Only cats from the same household may share accommodation.

  • We accept cats for any length of stay but must make you aware of our 3 day minimum charge. Special rates apply at Christmas and Easter high season breaks, with a minimum charge of 7 days.

  • Only neutered Toms are allowed to be boarded. 

  • A full days board is charged for the day of arrival and departure. This allows you to choose the time of drop-off or pick-up within our opening hours.

  • A non-refundable & non-transferable deposit of £50.00 (single cat) or £100 (two or more cats) is required to secure each run booked. The remaining balance is payable on collection. Please see the new high season policy in our T&C's page.

  • In the event of owners collecting their cat before the end of the booked period, the full original boarding charge will be made.

  • Cats must be brought into the cattery in a carrier or basket. Please do not open your carrier, carry your cats in your arms or use a harness.

  • Customers are not permitted beyond the reception when dropping off or collecting their cats.

Health and Safety

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  • No cat suffering from or suspected of suffering from any infectious or contagious disease will be accepted.

  • We reserve the right to refuse admission to cats showing any signs of ill-health, pending advice from a Veterinary Surgeon.

  • All cats must have a current certificate showing that they are fully vaccinated at least two weeks prior to boarding, with both courses against Feline Infectious Enteritis and Cat Flu. Annual booster injections must have been given at least two weeks before boarding or your cat will be refused entry. Customers are reminded that if your cat's annual boosters have expired by more than one month then a new full course of vaccinations is required.

  • A valid vaccination certificate must be produced each time your cat comes into the cattery, without this we regret that we are unable to accept your cat.

  • Treat this as their passport as they will not gain entry without presenting it.

  • Our vaccination policy and procedures follow those recommended by Hart District Council. 

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